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SUMMARY:ANFEConline – CUSTOMER EXPERIENCE: Cómo crear experiencias de servicio y lealtad en el cliente dentro de un entorno robotizado
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cultura de servicio que genere lealtad del cliente\n\nEntender las brechas del servicio (¿qué impide el servicio excelente?).\n\nValorar el contacto humano como complemento de la tecnología (High tech y High touch).\n\n\nENFOCADO A\nIndustriales del cartón corrugado: Dueños, directivos y responsables de las funciones de todas las áreas, administrativos y operativos, pues todos tenemos clientes internos, además de los clientes externos.\n[/tatsu_text][tatsu_inner_row no_margin_bottom= “1” equal_height_columns= “0” gutter= “medium” column_spacing= “px” swap_cols= “0” bg_color= “” border_style= ‘{“d”:”solid”,”l”:”solid”,”t”:”solid”,”m”:”solid”}’ border= ‘{“d”:””}’ border_color= “” border_radius= “0px” box_shadow= “0px 0px 0px 0px rgba(0,0,0,0)” margin= ‘{“d”:”0px 0px”}’ padding= ‘{“d”:”0px 0px 0px 0px”}’ row_id= “” row_class= “” hide_in= “” animate= “1” animation_type= “none” animation_delay= “0” animation_duration= “300” layout= “1/2+1/2” key= “ryerjHkzSi”][tatsu_inner_column bg_color= 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animate= “1” animation_type= “none” animation_delay= “0” animation_duration= “300” key= “BylW5s81MSi”]\nCertificado en los programas de FranklinCovey y de Vital Smarts, autor del libro “De jefe insoportable a líder inspirador en 90 días”, profesor en el MBA del Tec de Monterrey. Fue también rector de la Anáhuac de Oaxaca durante 13 años.\nHabiendo fundado su propio centro de capacitación en 1992, Rodrigo cuenta ya con 30 años de experiencia dedicada a elevar el potencial de personas y organizaciones.\nFormado como Administrador y Filósofo, Rodrigo conjuga su experiencia consultora y experiencia directiva con una impresionante capacidad de comunicación, capaz de aterrizar y poner en práctica los conceptos complejos, logrando ser asociado de importantes firmas norteamericanas.\n[/tatsu_text][/tatsu_inner_column][/tatsu_inner_row][/tatsu_column][/tatsu_row][/tatsu_section][tatsu_section bg_color= “” bg_image= “” bg_repeat= “no-repeat” bg_attachment= ‘{“d”:”scroll”}’ bg_position= ‘{“d”:”top left”}’ bg_size= ‘{“d”:”cover”}’ bg_animation= “none” padding= ‘{“d”:”0px 0px 0px 0px”}’ margin= ‘{“d”:”0px 0px 0px 0px”}’ bg_video_mp4_src= “” bg_video_ogg_src= “” bg_video_webm_src= “” overlay_color= “” overlay_blend_mode= “normal” section_height_type= “auto” custom_height= ‘{“d”:””}’ vertical_align= “center” top_divider= “none” top_divider_zindex= “9999” bottom_divider_zindex= “9999” bottom_divider= “none” top_divider_height= ‘{“d”:”100″}’ top_divider_position= “above” bottom_divider_height= ‘{“d”:”100″}’ bottom_divider_position= “below” top_divider_color= “#ffffff” bottom_divider_color= “#ffffff” invert_top_divider= “0” invert_bottom_divider= “0” flip_top_divider= “0” flip_bottom_divider= “0” section_id= “” section_class= “” section_title= “Registrate en el Sig Form o al los TEL” offset_value= “0px” full_screen_header_scheme= “background–dark” overflow= “” z_index= “0” hide_in= “” animate= “1” animation_type= “none” animation_delay= “0” animation_duration= “300” border_style= ‘{“d”:”solid”,”l”:”solid”,”t”:”solid”,”m”:”solid”}’ border= ‘{“d”:””}’ border_color= “” border_radius= “” box_shadow= “0px 0px 0px 0px rgba(0,0,0,0)” key= “H1NUdkMBj”][tatsu_row full_width= “0” bg_color= “” border_style= ‘{“d”:”solid”,”l”:”solid”,”t”:”solid”,”m”:”solid”}’ border= ‘{“d”:””}’ border_color= “” no_margin_bottom= “0” equal_height_columns= “0” gutter= “medium” column_spacing= “px” fullscreen_cols= “0” swap_cols= “0” padding= ‘{“d”:”0px 0px 0px 0px”}’ margin= ‘{“d”:”0px 0px”}’ row_id= “” row_class= “” box_shadow= “0px 0px 0px 0px rgba(0,0,0,0)” border_radius= “0” hide_in= “” animate= “1” animation_type= “none” animation_delay= “0” animation_duration= “300” layout= “1/1” key= “HJgEIuJMro”][tatsu_column bg_color= “” bg_image= “” bg_repeat= “no-repeat” bg_attachment= “scroll” bg_position= ‘{“d”:”top left”}’ bg_size= ‘{“d”:”cover”}’ padding= ‘{“d”:”0px 0px 0px 0px”}’ margin= ‘{“d”:””}’ border_style= ‘{“d”:”solid”,”l”:”solid”,”t”:”solid”,”m”:”solid”}’ border= ‘{“d”:””}’ border_color= “” border_radius= “0” box_shadow_custom= “0px 0px 0px 0px rgba(0,0,0,0)” bg_video_mp4_src= “” bg_video_ogg_src= “” bg_video_webm_src= “” overlay_color= “” overlay_blend_mode= “normal” animate_overlay= “none” link_overlay= “” vertical_align= “none” sticky= “0” offset= ‘{“d”:”0px 0px”}’ column_parallax= “0” column_width= ‘{“d”:100,”l”:100,”t”:100,”m”:100}’ column_mobile_spacing= “0” image_hover_effect= “none” column_hover_effect= “none” hover_box_shadow= “0px 0px 0px 0px rgba(0,0,0,0)” overflow= “” col_id= “” column_class= “” top_divider= “none” top_divider_height= ‘{“d”:”100″,”m”:”0″}’ top_divider_color= “#ffffff” flip_top_divider= “0” top_divider_zindex= “9999” bottom_divider= “none” bottom_divider_height= ‘{“d”:”100″,”m”:”0″}’ bottom_divider_color= “#ffffff” flip_bottom_divider= “0” bottom_divider_zindex= “9999” left_divider= “none” left_divider_width= ‘{“d”:”50″,”m”:”0″}’ left_divider_color= “#ffffff” invert_left_divider= “0” left_divider_zindex= “9999” right_divider= “none” right_divider_width= ‘{“d”:”50″,”m”:”0″}’ right_divider_color= “#ffffff” invert_right_divider= “0” right_divider_zindex= “9999” z_index= “0” hide_in= “” animate= “1” animation_type= “none” animation_delay= “0” animation_duration= “300” layout= “1/1” key= “SkWELdkzBi”][tatsu_text bg_color= “” color= “” max_width= ‘{“d”:”100″}’ wrap_alignment= “center” text_alignment= ‘{“d”:”left”}’ margin= ‘{“d”:”0px 0px 0px 0px”}’ box_shadow= “0px 0px 0px 0px rgba(0,0,0,0)” padding= ‘{“d”:”0px 0px 0px 0px”}’ border_style= ‘{“d”:”solid”,”l”:”solid”,”t”:”solid”,”m”:”solid”}’ border= ‘{“d”:”0px 0px 0px 0px”}’ border_color= “” border_radius= “0px” text_typography= ‘{“d”:””}’ hide_in= “” css_id= “” css_classes= “” animate= “1” animation_type= “none” animation_delay= “0” animation_duration= “300” key= “Hkz48d1zBo”]\nRegistrate llenando el Siguiente Formulario:\n\n\n#nex-forms{display:none;}\n			\n			\n			\n				#nex-forms.customerexperience9nov .nf-loader-lds-spinner div:after {background: #40C4FF; 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En breve te enviamos el link de la conferencia a tu correo {{email}}\nTe esperamos!!\n \n										\n									  \n									\n								  \n								  \n								\n							  \n							11\n										\n										\n										\n										\n										\n										\n										\n										\n										\n										\n										\n										\n										\n										\n										\n										\n										\n										\n											\n												0%\n											\n										\n										\n										\n									https://anfec.org.mx/wp-content/plugins/nex-formsfalsemessagehttps://anfec.org.mx/wp-admin/admin-ajax.phphttps://anfec.org.mxyes1fadeInfadeOut\n							\n								\n							\n							\n					\n					\n					\n					\n					\n					\n					*Nombre completo*Email*Celular*Empresa*Puesto*Teléfono de la empresa¡Quiero Suscribirme a la conferencia GRATIS!\n					\n					\n					\n					\n					\n					\n					\n					\n					\n					\n					\n					\n					\n					CUSTOMEREXPERIENCE9Nov \n\n\n[/tatsu_text][tatsu_text bg_color= “” color= “” max_width= ‘{“d”:”100″}’ wrap_alignment= “center” text_alignment= ‘{“d”:”left”}’ margin= ‘{“d”:”0px 0px 30px 0px”}’ box_shadow= “0px 0px 0px 0px rgba(0,0,0,0)” padding= ‘{“d”:”0px 0px 0px 0px”}’ border_style= ‘{“d”:”solid”,”l”:”solid”,”t”:”solid”,”m”:”solid”}’ border= ‘{“d”:”0px 0px 0px 0px”}’ border_color= “” border_radius= “0px” text_typography= ‘{“d”:””}’ hide_in= “” css_id= “” css_classes= “” animate= “1” animation_type= “none” animation_delay= “0” animation_duration= “300” key= “By7E8ukzHi”]\nó escribenos al  correo: comunicacion@anfec.org.mx  ( mailto:comunicacion@anfec.org.mx ) / 55-5580-3481 ( tel:+5555803481 ) CDMX\n[/tatsu_text][/tatsu_column][/tatsu_row][/tatsu_section]\n
URL:https://anfec.org.mx/events/anfeconline-customer-experience-como-crear-experiencias-de-servicio-y-lealtad-en-el-cliente-dentro-de-un-entorno-robotizado/
CATEGORIES:Conferencias Online
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